Root Cause Analysis (RCA) in the Laboratory - Addressing Non-Conformances Speaker: Michael H. Brodsky Online, Live

OVERVIEW
This RCA webinar will define a specific set of steps and associated tools that you can use to determine the primary cause of non-conformance in your laboratory. You will learn to determine what happened, why it happened and how to reduce the likelihood of that non-conformance happening again. Learn to determine the Root Cause origin of a problem. You will learn a specific set of steps, with associated tools, to find the primary cause of the problem, so that you can:

Determine what happened
Determine why it happened
Figure out what to do to reduce the likelihood that it will happen again
RCA assumes that systems and events are interrelated. An action in one area triggers an action in another, and another, and so on. By tracing back these actions, you can discover where the problem started and how it grew into the symptom you’re now facing.

WHY SHOULD YOU ATTEND?
Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place.

When you have a non-conformance in the laboratory, how do you approach it?
Do you jump in and start treating the symptoms?
Do you stop to consider whether there’s actually a deeper problem that needs your attention?
If you only fix the symptoms – what you see on the surface – the problem will almost certainly happen again, which will lead you to fix it, again, and again, and again.

If instead, you look deeper to figure out why the non-conformance is occurring, you can fix the underlying systems and processes that caused it. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the non-conformance occurred in the first place.

LEARNING OBJECTIVES
Learn to determine the Root Cause origin of a problem.
You will learn a specific set of steps, with associated tools, to find the primary cause of the problem, so that you can:

Determine what happened
Determine why it happened
Figure out what to do to reduce the likelihood that it will happen again

AREAS COVERED
Defining the Problem
Examining the Data
Identifying Possible Causal Factors
Identifying the Root Cause(s)
Taking Corrective Action
Verifying the effectiveness of the corrective action

WHO WILL BENEFIT?
Microbiologists
Microbiology QA Managers
Microbiological QC Analysts
QA/QC Managers/Supervisors
Quality Specialist, Quality Engineer
Laboratory Managers, Laboratory Supervisors
Personnel responsible for QC and resolving non-conformances